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Privacy

Our Privacy Policy

Last updated: 15 December 2025

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Safe Able and Fair Recruitment Ltd. ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, store, and protect your information when you visit our website, make an enquiry, or book and use our glamping accommodation and related services.

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1. Who We Are

 

Safe Able and Fair Recruitment Ltd.
Company number: 14617152

Registered office: Mount View Terrace, Totnes, England, TQ9 5EB
Email: info@luxury-canvas.co.uk
Telephone: +44 7459 519862

We are a UK-based company providing glamping accommodation, tented stays, and related hospitality services.

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2. The Information We Collect

 

We may collect and process the following types of personal data:
 

  • Name, address, email address, and telephone number

  • Booking and stay details (such as dates, accommodation type, and special requests)

  • Payment and billing information (processed securely via third-party payment providers)

  • Communications with us (email, phone, forms, or messages)

  • Accessibility or special requirement information, where voluntarily provided

  • Website usage data (such as IP address, browser type, and pages visited, via cookies or analytics tools)
     

3. How We Collect Your Information

 

We collect personal data when you:
 

  • Make an enquiry or booking through our website or other booking channels

  • Contact us by email, telephone, or online forms

  • Stay with us at one of our glamping locations

  • Subscribe to updates or marketing communications (where applicable)

  • Visit our website, through automatically collected technical data
     

4. How We Use Your Information


We use your personal data to:
 

  • Manage enquiries, bookings, payments, and guest stays

  • Communicate with you before, during, and after your stay

  • Provide customer support and respond to requests or issues

  • Comply with legal, accounting, and regulatory obligations

  • Improve our services, accommodation, and website experience

  • Send service-related communications or marketing updates, where you have consented
     

5. Legal Bases for Processing


We process your personal data under the following lawful bases:

  • Contract: where processing is necessary to manage bookings and provide accommodation services

  • Legal obligation: to meet tax, accounting, or regulatory requirements

  • Legitimate interests: to operate, improve, and protect our business and services

  • Consent: for marketing communications or optional data processing


6. Sharing Your Information


We may share your personal data with:
 

  • Payment service providers to process transactions securely

  • IT, website hosting, booking system, and cloud service providers

  • Professional advisers (such as accountants or legal advisers)

  • Regulatory or law enforcement authorities, where required by law
     

All third parties are required to handle your data in accordance with UK data protection legislation.
 

7. International Data Transfers


Some of our service providers may store or process data outside the UK. Where this occurs, we ensure appropriate safeguards are in place, such as adequacy decisions or Standard Contractual Clauses, to protect your personal data.
 

8. Data Retention


We retain personal data only for as long as necessary to fulfill the purposes it was collected for. Booking and financial records are typically retained for up to 6 years to meet legal and accounting requirements. Marketing data is retained until you withdraw consent.
 

9. Your Data Protection Rights


You have the right to:
 

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request deletion of your personal data, where applicable

  • Object to or restrict certain types of processing

  • Request data portability, where legally applicable

  • Withdraw consent for marketing communications at any time
     

To exercise your rights, please contact us at INSERT EMAIL HERE
 

10. Cookies


Our website uses cookies and similar technologies to improve functionality and understand how visitors use our site. You can control or disable cookies through your browser settings. Further details may be provided in a separate Cookie Policy.
 

11. Complaints


If you have concerns about how we handle your personal data, please contact us in the first instance so we can address your concerns.

You also have the right to lodge a complaint with the Information

Commissioner’s Office (ICO):
Website: www.ico.org.uk
Telephone: 0303 123 1113

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12. Updates to This Policy


We may update this privacy policy from time to time. Any changes will be published on this page along with an updated revision date.

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