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Accessibility

Our Accessibility Statement

Last updated: 15 December 2025

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Safe Able and Fair Recruitment Ltd. ("we", "us", "our") is committed to ensuring that our services, website, and customer communications are accessible to everyone, including people with disabilities. This policy outlines our approach to accessibility and our commitment to providing equal access and opportunity for all guests and visitors.
 

1. Purpose

 

The purpose of this policy is to explain how we aim to make our services, information, communications, and digital platforms accessible to all individuals, regardless of ability or the technology they use.

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2. Scope

 

This policy applies to:

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  • Our website and enquiry systems

  • Our customer communications before, during, and after rentals

  • Information provided about our glamping accommodation, facilities, and services

3. Our Commitment

 

The Safe Able and Fair Recruitment Ltd. is committed to providing an inclusive and welcoming experience for all guests. We aim to comply with the Equality Act 2010 and to follow recognised best practice guidance, including the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, where reasonably practicable.

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4. Website Accessibility

 

We are committed to making our website accessible to as many people as possible. This includes:

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  • Designing pages that are clear, consistent, and easy to navigate

  • Using plain language where possible to explain services and booking information

  • Providing text alternatives for non-text content, such as images

  • Regularly reviewing and improving our website to address accessibility issues
     

5. Accessible Guest Experience


We aim to make our glamping services as accessible as possible by:

  • Providing clear information about accommodation features, facilities, and layouts

  • Responding to accessibility-related questions prior to booking

  • Offering information in alternative formats upon request

  • Working with guests to understand and accommodate individual accessibility needs where reasonably possible
     

6. Reasonable Adjustments


We will make reasonable adjustments wherever possible to ensure guests can access our services. Adjustments may include changes to communication methods, additional information about facilities, or practical arrangements to support accessibility needs. Guests are encouraged to contact us in advance to discuss any specific requirements.
 

7. Feedback and Contact


We welcome feedback on the accessibility of our website and services. If you experience any difficulty accessing information or using our services, please contact us so we can do our best to improve.
 

Email: info@luxury-canvas.co.uk
Telephone: 07459 519862
 

8. Continuous Improvement


We are committed to continually reviewing and improving accessibility across our business. Feedback from guests and website users is used to inform future updates to our website, services, and operating practices.
 

9. Policy Review


This policy will be reviewed annually, or sooner if there are significant changes to legislation, accessibility standards, or our business operations.

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